Privacy Policy

Effective Date: August 19, 2024

At BABYZENITH.COM, we are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and protect your personal data when you visit our website and interact with our services. It also explains your rights under the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

• Business Name: BabyZenith: Care That Touches the Sky
• Website: BABYZENITH.COM
• Email: contact@babyzenith.com
• Address: Toulouse, France

2. Data We Collect

We collect and process the following types of personal data:

• Contact Information: Includes your name, email address, postal address, phone number, and other similar contact data.
• Account Data: If you create an account on our website, we collect your login details and any preferences or interests you choose to share with us.
• Transaction Data: Details about payments and transactions you make on our website, including order details and payment information.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing communications from us and your communication preferences.

3. How We Use Your Data

We use your personal data for the following purposes:

• To Provide Our Services: To process and deliver your orders, manage your account, and provide customer support.
• To Improve Our Services: To analyze and improve the content and functionality of our website, products, and services.
• To Communicate with You: To send you updates about your orders, respond to your inquiries, and send you marketing communications if you have opted in to receive them.
• For Security and Fraud Prevention: To protect our website, prevent fraud, and ensure our services are safe and secure.
• To Comply with Legal Obligations: To comply with legal requirements, such as tax and accounting regulations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under the GDPR:

• Performance of a Contract: Processing is necessary for the performance of a contract with you, such as fulfilling your order or providing customer service.
• Consent: We rely on your consent to send you marketing communications. You can withdraw your consent at any time.
• Legitimate Interests: We process data based on our legitimate interests, such as improving our services, securing our website, and communicating with you, provided these interests do not override your rights and freedoms.
• Legal Obligations: We process data to comply with our legal obligations, such as maintaining records for tax purposes.

5. Data Sharing and Disclosure

We may share your personal data with the following parties:

• Service Providers: Third-party companies that help us operate our website, process payments, deliver orders, and provide customer support. These service providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal Authorities: If required by law, we may disclose your data to government authorities, regulators, or law enforcement agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the new owners.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. Specific retention periods are determined based on the type of data and the purpose for its use.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
• Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer your data to another data controller in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at contact@babyzenith.com.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand your preferences. For more information about our use of cookies, please refer to our Cookie Policy.

10. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Information

If you have any questions or concerns about this privacy policy or our data protection practices, please contact us:

• • Email: contact@babyzenith.com

Thank you for trusting BABYZENITH.COM with your personal data. We are committed to protecting your privacy and providing a safe and secure shopping experience.