Payment Terms for BABYZENITH.COM

Effective Date: August 19, 2024

Thank you for choosing to shop with BABYZENITH.COM. The following payment terms outline the conditions under which payments are processed on our website. By placing an order with us, you agree to these terms.

1. Payment Methods

We accept the following payment methods on BABYZENITH.COM:

Credit/Debit Cards: We accept major credit and debit cards including Visa, MasterCard, American Express, and Discover.
PayPal: You can pay using your PayPal account or with a credit/debit card via PayPal’s secure payment gateway.
Bank Transfers: For larger orders or upon request, we may accept direct bank transfers. Please contact our support team for details.
Digital Wallets: We accept payments through digital wallets, such as Apple Pay, Google Pay, and others, depending on availability in your region.

2. Payment Currency

All transactions are processed in [your currency, e.g., EUR, USD, GBP], unless otherwise specified during checkout. If your payment method uses a different currency, your bank or payment provider may apply currency conversion fees or exchange rates, which are your responsibility.

3. Payment Timing

Immediate Payment: Payment is required at the time of placing your order. Orders will not be processed or shipped until payment has been confirmed.
Pre-Authorization: For credit/debit card payments, a pre-authorization may be performed at the time of order placement to verify that the card has sufficient funds. The actual charge will be processed upon order confirmation.

4. Security and Fraud Prevention

We are committed to ensuring that your payment information is secure. To protect your personal and payment details:

SSL Encryption: All transactions are conducted through secure servers using SSL encryption, ensuring that your data is transmitted safely.
Payment Gateway Compliance: Our payment gateways are PCI DSS compliant, meaning they meet the highest standards for payment processing security.
Fraud Detection: We reserve the right to perform fraud detection checks. If any payment is flagged as suspicious, we may contact you to verify the transaction or cancel the order.

5. Payment Confirmation

Once your payment has been successfully processed, you will receive an email confirmation. This email will include your order details, payment confirmation, and a receipt for your records.

6. Failed Payments

If your payment fails, your order will not be processed. Possible reasons for payment failure include:

Insufficient Funds: Your account does not have enough funds to cover the transaction.
Incorrect Payment Details: The payment information provided is incorrect or incomplete.
Bank Authorization: Your bank may have declined the transaction for security reasons.

If your payment fails, please check with your bank or payment provider, or try an alternative payment method. You can also contact our customer support team for assistance.

7. Refunds

Refund Policy: For details on how refunds are processed, please refer to our Refunds and Returns Policy.
Refund Method: Refunds will be issued to the original payment method used for the purchase. Processing times for refunds vary depending on your payment provider but generally take 7-10 business days.

8. Payment Disputes

If you believe there has been an error in your payment, or you wish to dispute a charge, please contact us immediately at contact@babyzenith.com or via WhatsApp at +33 6 51 29 56 64. We will investigate the issue and work with you and your payment provider to resolve the matter promptly.

9. Taxes and Duties

Sales Tax: Sales tax will be applied to your order as required by law, based on your shipping address.
Customs Duties: For international orders, any applicable customs duties, import taxes, or fees are the responsibility of the customer. These charges are not included in our prices and may be collected by the carrier upon delivery.

10. Changes to Payment Terms

We reserve the right to update or modify these payment terms at any time. Any changes will be effective immediately upon posting on this page, with the updated effective date. We encourage you to review these terms regularly to stay informed of any updates.

11. Contact Information

For any questions or concerns regarding these payment terms, please contact our customer support team:

Email: contact@babyzenith.com
WhatsApp: +33 6 51 29 56 64

Thank you for shopping with BABYZENITH.COM. We appreciate your business and look forward to serving you.